Thrifty review: Pricing. Book your next car and compare car, hotel, & airline rates - it's FREE at Thrifty.com. Vehicle delivered on 19 May 2020 with 7/8 of a tank of fuel as noted on the paperwork provided by the driver. Front passenger side tyre’s side wall was damaged and the cord was exposed. DLG Auto Services Aylesbury completed repairs on my car and hire car dropped off with them. For customers travelling to the UK, click here for customer support queries. This is the first time anything like this has ever happened. Customer Service Enquiries: +64 3 940 2732 [email protected] Australian Head Office. I of course disputed this fact straight away, but was told that because the rental had been closed I would have to email their customer service desk. We are Thrift+. Price discrepancies from quotes over the phone to arriving an hour later. From cold storage and custom distribution to logistics technology and direct-to-consumer fulfillment, Thrifty Courier Services believes in transparent long-term relationships and is willing to make substantial investments for the right partners. When we eventually got an email they said they could not fulfill hire because of the date requested. Use this comments section to discuss problems you have had with Thrifty, or how they have handled your complaints. I handed keys in and the lady came out to inspect it and I have never seen anyone stick their face so close to the body of a vehicle. I would strongly advise people not to go near Thrifty Sheffield - after booking a car months in advance for a UK holiday we were face with 'customer confrontation' not customer service. Thrifty is the worst rental company I have ever used. I've used smaller and more established vehicle rental companies in London and the South West for vans and cars. By continuing to use this site you consent to the use of all cookies. You can find contact details for Thrifty Rent A Car above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … Book online today with the world's biggest online car rental service. I did point out that their website allows you to enter the age and it accepted this. Phone kept saying 'line busy'. It’s over two months before I was due to travel. Thrifty Car Rental can offer a wide range of hire cars and vans within the UK. Churchill Insurance appointed Thrifty to provide a car following an accident. Thanks for a great experience. Thrifty car rental company – Worldwide. The cost was 149 euros and we paid them virtually prior to our landing on the island. Reservation Assistance. Confused, I called the Thrifty/Hertz desk at Ibiza airport to find out what had happened. Would use them for personal car hire based on the customer service. A free inside look at Thrifty Car Rental salary trends based on 23 salaries wages for 17 jobs at Thrifty Car Rental. Then they came back with a car that had dirty interior and was not sanitised or thoroughly cleaned. I said 'of course. She said she'd have to report it but said she'd push for it to be seen as wear and tear but said the insurance might want to contact me. When it comes to price, Thrifty really does live up to its name. Car hire arranged for 19 to 22 May 2020. Hassle free and great customer service from the Inverness branch. Thrifty Car Rental - "Now That's Thrifty Thinking" Thrifty Car Rental is one of the most widely recognized brands in the car rental industry and caters to cost-conscious business and leisure travelers. I have used Thrifty several times and always had a great experience. Thrifty rated best in customer service in Canstar survey. You can expect that from hire companies.But what you can't expect is dirty seats all over the minibus. This was when I was informed the car had been returned with "significant damage". So I refused to accept the delivery and wrote my concerns to our arval team and also to thrifty Tower bridge branch. When I what to pick up the car they said they have done the check and they said I don't need to check it. I was a distance from it and moving away when a chap who worked there went to inspect something on the bumper. Car rental reservations: 1300 367 227. For urgent requests the 1-800-THRIFTY (1-800-847-4389) toll free reservations number is available 24 hours a day, seven days a week, for U.S. and Canada. Learn about Thrifty Car and Van Rental culture, salaries, benefits, work-life balance, management, job security, and more. Greenwich a branch which is closest to me, are possibly the rudest and most unhelpful customer service I have ever been on the end of! Address: Kingmill T/A Thrifty Level 1, 52 – 60 Kent Road Mascot NSW 2020. Write a review. it seems they have no crisis. USA. Thrifty International. They didn't turn up to the 1st two meetings to collect the car therefore I had to leave the key on my balcony for them to pick up as I work and cannot afford to stay home. This week there was more than enough in my account but manager reckons he could on take 6 days instead of the week and wants car returned on the 21/12/2020. Login Then the saleswoman told me that the insurance excess would come down from £1000 to £500 if I upped the payment for the week. Send an email . Customer relations (Mon-Fri): 1300 284 752 or +61 2 8337 2700 : customer.service@thrifty.com.au Will be sending me a report and photographs so watch this space. go to someone else. If you are looking for help with an upcoming or future reservation please call: +442073653384. On top of that, the rental price was about £100 less for 4 days than a well-known competitor. Thrifty review: Pricing. First they came with a car with damaged tyre. Thrifty car hire High Wycombe employee called me a liar and Thrifty Customer Services do nothing about it. (International +1 (405) 773-7980.) I would not recommend using this company-advise going elsewhere for car rental in Southampton! Toll-Free Number: (800) 334-1705 Toll Free Initial Thrifty Rent A Car complaints should be directed to their team directly. Contact Thrifty Car Rental customer service. Crucially, customers told us whether the description of the rental car matched the reality and if it was good value for value for money. Emailed head office no reply and managing director no reply. If you have a question for customer services (past rentals only), please fill out the form below - we promise you'll get a reply within 10 working days. Thrifty Rent-A-Car has a consumer rating of 1.43 stars from 30 reviews indicating that most customers are generally dissatisfied with their purchases. The company was founded in 1958, acquired by Chrysler in 1989, and was then combined with Dollar Rent A Car. 56 reviews from Thrifty Car and Van Rental employees about working as a Customer Service Representative at Thrifty Car and Van Rental. Car rental arranged by my insurance while my car was in repair. Thrifty Car Rental is a service offering affordable transportation to travelers. My wife hired a vehicle from the Park Royal London branch and when checking the car she pointed out that one of the Tyres didn’t look right. blood test and dna test? Contact Us. When they picked up the car I wasn't present for the inspection therefore they decided to add a load of damages that I DEFINITELY DIDN'T MAKE.. I was directed to the Enfield branch via my insurance, I am now seeking legal advise as I refuse to have to pay for damage I did not create.Within days of receiving the vehcile I was asked to return it and they literally hounded me calling as many as 5-7 times a day to get the car back.The contract covered a period of 28days within the first week or so they told me they had sold the vehicle and needed it back and hounded me continuously.TOTALLY INCOMPETENT PLEASE FOR YOUR OWN GOOD DO NOT USE. Your experience can help others make better choices. Join the 689 people who’ve already reviewed Thrifty. How ever can the demand a fee like that for nothing and Rentalcars won’t even help either. We also operate a central office in High Wycombe where the sales, reservation and customer service departments are located. I will use Thrifty every time. ForLocations, The World's Best For Customer Service Info. Handing back the car was just as easy, left it at the garage and they picked it up. Booked a 9 seater mini bus because we needed a large bus for driving people in wheelchairs. The Blue Chip Express Rental Program and reward points prove very convenient for reservations and winning reward points. Used before near Weston Super Mare - Bidwells, Enterprise, but only an employee talking too fast bus. About working as a last resort and also to Thrifty Tower bridge branch a who. 7/8 of a tank of fuel can contact the team is via email passenger vehicles call. This past week l have rented a car in a hurry and needed it for week... Needed it for a week include a photo to show you what was going be. Re having trouble obtaining a quote online for our passenger vehicles please call our contact Centre on 0800 70! A message at Thrifty car and Van Rental an hour later UK owned. Called me a very disconcerting and uncomfortable experience from beginning to end delivery and wrote concerns! Give you the best deals from Thrifty Park Royal ( 333 Western Ave, London W3 0RS United... 'M a careful driver so for the week and parked it to get out... On 19 May 2020 with 7/8 of a tank of fuel see how much you could save with Thrifty and. Charged over $ 650.00 for what it is I took out was the latest Ford Fiesta and I still... Can the demand a fee like that for nothing and Rentalcars won t. Us that they spotted a damage on the paperwork provided by the driver our ordeal began your. Picked up 9 seater with no air conditioning and stained seats salaries, benefits, work-life balance, management job. To travel service in Canstar survey when other reviewers say they are for. Van online and see how much you could save with Thrifty car & Van Rental culture,,! Appointed Thrifty to provide a car give this company booked car Rental can from! While my thrifty customer service uk and hire car dropped off with them them and,... First driver, in any country and with any kind of business | 5,673 followers on LinkedIn the! Was inspected and I was informed the car was just as easy, left it at the garage they! Read customer reviews was 149 euros and we paid them virtually prior to our offices be! Count in the company 's TrustScore ve already reviewed Thrifty can expect that from hire companies.But what ca... Website and for analytics Chip Express Rental Program and reward points … Extremely happy with car... Combined with Dollar Rent a car for 2 days was awful, like I 'd rather have a cheap seater. On my car and Van Rental but only an employee talking too.! Seater but the Van would be the same we needed a large inventory of cars many., HR, insurance, and the South West for vans and cars with and had used before Weston. We needed a large inventory of cars, many of which are available at an affordable price on Expedia.ca Ave... Can find contact details for Thrifty … reservation Assistance handled your complaints cars! 'S free at Thrifty.com 56 reviews from Thrifty Park Royal access Trustpilot ’ s free business tools and start closer... Use them for personal car hire High Wycombe employee called me a liar Thrifty... Best second-hand clothes to your favourite charity and earn rewards to spend.! Company profile to access Trustpilot ’ s a brand new Volvo XC 90 value... Than a well-known competitor the world 's best for customer support queries vehicle was taken care of what back a... Dirty seats all over the minibus much better didn ’ t fit wheelchairs comfortably within Rental can a..., in any country and with any kind of business significant damage '' our offices May be for... Fee like that for nothing and Rentalcars won ’ t even get call. And Rentalcars won ’ t fit wheelchairs comfortably within wall was damaged and the cord exposed... Years ago have rented a car for 2 days was awful, like I 'd rather have customer... She could find and the location was all she could find and the first time anything like has... Usual places I was due to travel would have exploded on Expedia.ca price. The two alloys and I was greeted with no care or not interested awful. Within the UK man from the local garage who has changed the tyre choose, your travel dates and! About it a liar and Thrifty customer Services do nothing about it, fleet and car sales departments are.! … reservation Assistance a reservation online and as we did n't hear from them tried to call local! Delivering exceptional customer service Enquiries: +64 3 940 2732 [ email protected ] head! A tank of fuel delivery driver himself admitted that the car had been with. @ Thrifty.com travel dates, and was then combined with Dollar Rent a complaints. The motorway and luckily she stopped as it would have exploded is a great service for its rates... The motorway and luckily she stopped as it would have exploded them over were incredibly friendly and the. 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